POLICIES

SHIPPING AND HANDLING: PLEASE ALLOW 2-5 BUSNIESS DAYS TO RECEIVE A TRACKING NUMBER FOR YOUR ORDER VIA EMAIL. IF YOU DO NOT RECEIVE A TRACKING NUMBER FOR YOUR ORDER WITHIN 2-5 BUSINESS DAYS OF ORDERING PLEASE CONTACT US AT THE FOLLOWING EMAIL ADRESS: INFO@CASUALTIES-SHOP.COM

SHIPPING RATES: $8.00 (United States) - THIS IS NOT AN EXACT ESTIMATE AND IS SUBJECT TO CHANGE DEPENDING ON THE WEIGHT OF THE PACKAGE

INTERNATIONAL SHIPPING: $25 - THIS COST IS NOT AN EXACT ESTIMATE, AND IS SUBJECT TO CHANGE DEPENDING ON THE WEIGHT OF THE PACKAGE. CUSTOMER ASSUMES ALL RESPONSIBILITY FOR DUTY OR IMPORT TAX / VAT / AND CUSTOMS FEES. *U.K. ORDERS - IMPORTS TO THE UNITED KINGDOM MAY BE SUBJECT TO VALUE-ADDED TAX (VAT). CUSTOMER IS RESPONSIBLE FOR PAYING THIS FEE. FAILURE TO PAYING VAT MAY CAUSE A DELAY IN DELIVERY OR IMPORT -- ITEM MAY ALSO BE RETURNED TO SENDER IF VAT GOES UNPAID.*

RETURNS & REFUND POLICY: ALL SALES ARE FINAL. WE ACCEPT RETURNS FOR REFUND OR EXCHANGE ONLY ON DEFECTIVE OR INCORRECT ITEMS. PLEASE CONTACT INFO@CASUALTIES-SHOP.COM WITHIN 7 DAYS OF RECEIVING YOUR DEFECTIVE OR INCORRECT ITEM TO BE ELIGILE FOR A REFUND OR EXCHANGE. PLEASE READ YOUR SELECTIONS CAREFULLY BEFORE COMPLETING YOUR PURCHASE FROM OUR ONLINE STORE. THANK YOU FOR YOUR BUSINESS